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- Requests for keys for access to University premises is processed through the Facilities Management Service Request system. Charges to the Cost Centre are made for this service.
- Standard key requests are sent to the Campus Workshop. For door locks it is necessary to send the original key for copying. In the case of filing cabinets or lockers, it is only necessary to include key numbers taken from the locks.
- Restricted key requests should be accompanied by the key number found stamped on the side of the key - it is not necessary to send the key.
- The university employs a range of state of the art electronic security systems including smart electronic access control, digital closed circuit television, intrusion detection and asset tracking systems. Requests for any of these systems should be made through the Facilities Management Service Request system.
- Further enquiries may be directed to the Security Systems Officer, extension 85969.
What is SureSite
- SureSite is a decentralised system with distributed ownership and accountability that is designed to expedite the physical access needs of staff and students into buildings and facilities on QUT property via a desktop interface with the Cardax electronic access control system once they have been approved by appointed Authorising Officers within the local workplace.
- Senior SureSite Authorising Officers (AO) are Divisional Executive Officers and Institute General Managers, Faculty Administration Managers (FAM's) and School Administration Officers (SAO's) or other staff who have been appointed by them to facilitate the physical access needs for staff and students within a defined organisation's workplace.
What are their responsibilities
- They are responsible for granting, revoking and extending access to doors to ensure that only approved individuals with a demonstrated need have the authority to physically enter access controlled workplaces within the defined organisation's workplace.
- They monitor their own workplaces access needs and review all applications for physical access from their students and staff.
- SureSite captures the details of the student or staff members request and the AO's decision to grant, revoke or extend access, which they are accountable for.
- AO's should conduct regular cardholder audits of the electronic access controlled doors within their workplace to ensure that only those staff or students with a demonstrated need retain access. It is recommended this be done at the end of each semester and reports are available from the Security Central Monitoring Station for oversight purposes.
- It is recommended that the responsible FAM, or senior AO in each workplace conduct regular audits of their list of AO's appointed within their workplace to ensure that only those AO's with a demonstrated need retain this role and a balance is maintained between operational need and the physical security of their premises.
How to become a SureSite Authorising Officer
- To become an AO, a staff member must submit an on-line request form within SureSite to their senior AO or other staff member that has been appointed to facilitate the physical access needs for their workplace.
- Their senior AO or other appointed staff member will then review the application and approve or reject it, based on need.
- If approved, the form will be sent to the Security Systems Officer (SSO) who will facilitate the decision of the approver.
- No individual can request, endorse, approve and facilitate their own appointment as an AO.
How to Remove SureSite Authorising Officers
- If at any time a senior AO wishes to remove another AO from the SureSite list they are to submit the on-line request form within SureSite asking for their removal, if prompt removal is required, a phone call to the SSO immediately followed by the written request will suffice.
- Once a year the SSO will write to all FAM's and SAO's and request that they undertake an audit of the AO list within their local working area to ensure its currency and appropriateness of their present need.
For additional information and training videos, please visit; https://www.ithelpdesk.qut.edu.au/pages/guides/displayguide.jsp?ID=141