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Service Level Reports

Operations
Maintenance Services
  Service Level Reports
    Corrective Maintenance Responses
    Corrective Maintenance Completion
    Key Performance Indicators
    Maintenance Quantities
  Response Performance Indicators year to date
  Preventive Maintenance
  Deferred Maintenance
Something Not Working
New Work Required
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The Maintenance Services Section measures and reviews its service level on a monthly basis thereby participating in a cycle of continuous improvement.

Clients may view the Service Level's they can expect for Corrective Maintenance Response and Completion, as well as review actual Key Performance Indicators acheived for the previous month.

Corrective Maintenance Quantities for the previous month and Response Performance Indicators for the year to date may also be viewed.