Catering Feedback Form

- - CATERING OUTLET F E E D B A C K F O R M - -

* Denotes mandatory field

* Are you staff or student?

* Which catering outlet would you like to comment on?

GP
Artisans	Bar Merlo - OGH	Boost
Burger Urge	Gerbino's Z Block	Greenbean
Guzman Y Gomez	Jumping Bean	Origin Kebabs
Subway	SushiQ	Teppanyaki Time

KG
Dancing Bean	Refectory KG	Espresso Plus C Block
Beadles	Beadles Express F Block	or Other

Your frequency of use of this outlet?

Please consider the following questions and indicate your level of satisfaction with the service provided by the catering services using these ratings:

1 = Poor
2 = Below Average
3 = Average
4 = Good
5 = Excellent

How do you rate the following?

The range and variety of the food?

The flavour and quality of the food?

The temperature of the food?

The appearance and presentation of the food?

The range and variety of any prepared beverage

The flavour and quality of a prepared beverage?

The temperature of any prepared beverage?

The appearance and presentation of the prepared beverage?

The helpfulness and
friendliness of the food service personnel?

The competence of the food service personnel?
(Knowledge, skill and problem solving)

The order and pay system -

Time spent having order filled and queuing to pay?

The value for money of your purchase?

The appearance and presentation of the premises?

Overall how do you rate the food service?

Are the hours of operation sufficient?

Yes No N/A

Your additional comments on the catering service are welcome:

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Thank you for taking the time to complete this survey. It is our intention to provide the best catering facilities here at QUT. Your feedback will help us make changes necessary to accomplish this goal.

Name:

Email:

Phone: